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Top3 Media in Singapore, Central Singapore Community Development Council - Disgusting company of cheats!

1.0
Details
DIshonest marketing and poor delivery of product. Not only are they not responsible, they are horrible in their behaviour towards you.
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Review
#1669674 Review #1669674 is a subjective opinion of poster.
Service
Top3 Media Web Development
1.0
Details
dns nameserver won't update with manual edit. Ticket logged but they dont reply to support ticket. {{Redacted}}
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4 comments
Anonymous
#1614742

I just got my domain from top3media I am having the same issue i dont know what I should do with the DNS thing

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Review
#1207034 Review #1207034 is a subjective opinion of poster.
Reason of review
Poor customer service
1.0
Details
Been at the project for more than 1 year. Nothing is ever resolved, account manager gives fake promises and failed at all time line. Don't ever engage them. Only prompt in getting payment. There is no website developers in the company, they outsource and they chat with...
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1 comment
Anonymous
#1531015

Jan is the owners wife

Review
#1112353 Review #1112353 is a subjective opinion of poster.
Service
Top3 Media Account Manager
Cons
  • Unethical business values
  • Poor project management
  • Dishonesty
Reason of review
Problem with delivery
Loss
$18000
Preferred solution
Full refund
Tags
  • web design
  • Web Designer
1.0
Details
I didn't know there was actually this page, should have written this so much earlier. Back in 2013 (?), I engaged them for help cause I took over my mom's business and wanted new logos and advertising platform. Met Jan/Jen (?), so helpful and nice. Giving a lot of...
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Review
#1078900 Review #1078900 is a subjective opinion of poster.
Service
Top3 Media Web Design Service
Reason of review
Poor customer service
Loss
$2500
Preferred solution
Let the company propose a solution

Top3 Media - Self Update of Nameserver

Even I change the nameserver myself, their "system" didn't even update. My web is still not up! Call them, no pick up. Email, no reply.
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Review
#1043977 Review #1043977 is a subjective opinion of poster.
Service
Top3 Media Domain Service
Reason of review
Poor customer service
1.0
Details
I have regretted big time using this company to handle my domain. They are prompt in collecting money but after that, you do not get any after sales service. And once your website goes live and if you ever need any assistance, they will tell you they do not give...
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3 comments
Anonymous
#1470015

Encountered same thing!Maybe we should write in to IMDA to remove this company as registrar!

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Review
#1041726 Review #1041726 is a subjective opinion of poster.
Service
Top3 Media Domain Service
Reason of review
Poor customer service
1.0
Details
18/01/17 Fraud at Top 3 Media! I have paid for simple 3yr Domain Registration Service and Email Hosting Service. While the money was taken and an email arrived with my new domain rego and login details - as i tried to login, it was clear that nothing has been set up!...
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Review
#992866 Review #992866 is a subjective opinion of poster.
Service
Top3 Media Domain Service
Cons
  • Unethical business values
  • Refuse to escale comliants
  • No communication between their design and development teams
Reason of review
Poor customer service
Loss
$500
Preferred solution
Let the company propose a solution
So many things went wrong i don't even know how to start. They are only good at sales pitch but were late to deliver my websites. But the real issue is the absolute lack of customer service once sites went live. A few months, my sites got hacked and some web pages were...
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Review
#954446 Review #954446 is a subjective opinion of poster.
Service
Top3 Media Customer Care
Reason of review
Poor customer service
We engaged them for 2 websites in September 2014 but nothing comes up. The designer did up the wire-frame and mock-up design but it was total disaster. We gave them our specifications, design and what we wanted for the overall look, they failed miserably in...
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3 comments
Anonymous
#1284403

Hi, May I know how much you have paid to lawyer for this case?

we are a small company by single mum since 2008, paid top3 media in beginning 2015, but nothing delivered till now, no point calling them, they do not bother..

In between, they have changed many managers(4 or 5), never posted us for each change, we are all women, no one is clever for IT, after reading what you had gone through, luckily they have not delivered our small project, otherwise, if anything happens like what you said, we would not know how to handle it....

I am really sorry..

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Review
#885977 Review #885977 is a subjective opinion of poster.
Service
Top3 Media Web Design Service
Reason of review
Bad quality
1.0
Details

Update by user Jun 22, 2016

I am preparing to pursue the matter legally, affected victims who want to join me please contact me at adriantan83@hotmail.com

Original review posted by user Jun 21, 2016

I am having similar bad experience with Top3 Media. As other reviewers have mentioned, I strongly urge you to avoid working with this company...
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Review
#869157 Review #869157 is a subjective opinion of poster.
Service
Top3 Media Web Development
Cons
  • Unethical business values
  • Poor project management
  • Dishonesty
Reason of review
Problem with delivery
Loss
$10000
Preferred solution
Full refund
Tags
  • Web Designer

Contact Top3 Media Customer Service

Mailing Address:
390 Havelock Road, #08-01 King's Centre
Singapore, 169662
Phone:
+656 733 1231
All Top3 Media Contacts

Top3 Media Products and Services Reviews

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1.0
Details
From the beginning of the service, we were told that everything would be possible , but website features would only be discussed during the development phase. During the development phase after we pay for the bulk of the contract fee, features were added at a slow rate...
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Review
#869139 Review #869139 is a subjective opinion of poster.
Service
Top3 Media Web Development
Pros
  • Constant excuses
Cons
  • Poor project management
  • Unethical business values
Reason of review
Poor customer service
Preferred solution
Let the company propose a solution
Tags
  • web design