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dns nameserver won't update with manual edit. Ticket logged but they dont reply to support ticket. {{Redacted}}
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Anonymous
Anonymous

I’m a layman in IT and web design. Bought my domain name from Top3media but the iT support just threw a bulk of info through emails expecting me to understand. I tried calling...

Anonymous
Anonymous

Did u manage to reach them finally

1.0
#1207034
Reply to reviews
Been at the project for more than 1 year. Nothing is ever resolved, account manager gives fake promises and failed at all time line. Don't ever engage them. Only prompt in getting payment. There is no website developers in the company, they outsource and they chat with...
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Anonymous
Fairlady

Jan is the owners wife

1.0
I didn't like
  • Irreponsible
  • Unethical business values
  • No knowledge
#1112353
Reply to reviews
I didn't know there was actually this page, should have written this so much earlier. Back in 2013 (?), I engaged them for help cause I took over my mom's business and wanted new logos and advertising platform. Met Jan/Jen (?), so helpful and nice. Giving a lot of...
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1.0
#1078900
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Top3 Media - Self Update of Nameserver

Even I change the nameserver myself, their "system" didn't even update. My web is still not up! Call them, no pick up. Email, no reply.
#1043977
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I have regretted big time using this company to handle my domain. They are prompt in collecting money but after that, you do not get any after sales service. And once your website goes live and if you ever need any assistance, they will tell you they do not give...
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Anonymous
Anonymous

Encountered same thing!Maybe we should write in to IMDA to remove this company as registrar!

Anonymous
Pissed customer

yes, I am facing exactly the same issue with this company. Very prompt in collecting money but very slow response to query.I really regret to register a domain with them. now ...

1.0
#1041726
Reply to reviews
18/01/17 Fraud at Top 3 Media! I have paid for simple 3yr Domain Registration Service and Email Hosting Service. While the money was taken and an email arrived with my new domain rego and login details - as i tried to login, it was clear that nothing has been set up!...
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1.0
I didn't like
  • Unethical business values
  • No communication between their design and development teams
  • Poor project management
#992866
Reply to reviews
So many things went wrong i don't even know how to start. They are only good at sales pitch but were late to deliver my websites. But the real issue is the absolute lack of customer service once sites went live. A few months, my sites got hacked and some web pages were...
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#954446
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We engaged them for 2 websites in September 2014 but nothing comes up. The designer did up the wire-frame and mock-up design but it was total disaster. We gave them our specifications, design and what we wanted for the overall look, they failed miserably in...
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Anonymous
TOYS4RENT

Hi, May I know how much you have paid to lawyer for this case?we are a small company by single mum since 2008, paid top3 media in beginning 2015, but nothing delivered till no...

sheela_veerappan
sheela_veerappan

I'm sorry to hear about your experience with Top3. To answer your question, the authority is doing absolutely nothing and Top3 knows this. The only solution is to get a suffic...

#885977
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I am having similar bad experience with Top3 Media. As other reviewers have mentioned, I strongly urge you to avoid working with this company as they will promise you the sky but always fail to deliver. They will give you all the excuses and reasons to delay the...
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1.0
I didn't like
  • Poor project management
  • Unethical business values
  • Dishonesty
#869157
Reply to reviews
From the beginning of the service, we were told that everything would be possible , but website features would only be discussed during the development phase. During the development phase after we pay for the bulk of the contract fee, features were added at a slow rate...
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1.0
I liked
  • Constant excuses
I didn't like
  • Poor project management
  • Unethical business values
#869139
Reply to reviews