Product: Top3 Media Web Design Service Clear all filters (4 of 4 reviews match)
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1.0
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I didn't know there was actually this page, should have written this so much earlier.Back in 2013 (?), I engaged them for help cause I took over my mom's business and wanted new logos and advertising platform. Met Jan/Jen (?), so helpful and nice. Giving a lot of ideas...
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Review
#1078900 Review #1078900 is a subjective opinion of poster.
Service
Top3 Media Web Design Service
Reason of review
Poor customer service
Loss
$2500
Preferred solution
Let the company propose a solution
We engaged them for 2 websites in September 2014 but nothing comes up. The designer did up the wire-frame and mock-up design but it was total disaster. We gave them our specifications, design and what we wanted for the overall look, they failed miserably in...
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3 comments
Anonymous
#1284403

Hi, May I know how much you have paid to lawyer for this case?

we are a small company by single mum since 2008, paid top3 media in beginning 2015, but nothing delivered till now, no point calling them, they do not bother..

In between, they have changed many managers(4 or 5), never posted us for each change, we are all women, no one is clever for IT, after reading what you had gone through, luckily they have not delivered our small project, otherwise, if anything happens like what you said, we would not know how to handle it....

I am really sorry..

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Review
#885977 Review #885977 is a subjective opinion of poster.
Service
Top3 Media Web Design Service
Reason of review
Bad quality
1) Frequent change in designers and developers for our project resulting in lapses in communication and proper handover of our requirements and brief. 2) Unprofessional project timeline management. Our website has been delayed for 10 months now and it is still nor...
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2 comments
Anonymous
#1284405

Hi there, we paid them in beginning 2015, till now nothing happened, each time asked them for project timeline, they would say "NOPE", no project timeline. The designer would call us by unknown number, so there is no way we can reach designer by phone......

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Review
#823531 Review #823531 is a subjective opinion of poster.
Service
Top3 Media Web Design Service
Cons
  • Irreponsible
  • Poor project management
  • No communication between their design and development teams
Reason of review
Problem with delivery
Loss
$6000
Preferred solution
Full refund
1.0
Details
Agree as we are also another victim. How I wish I have read all these bad reviews before we signed our contract with them and paid them in full. Our website took more than 18 months to complete and upload and the appointment page was not configured properly until we...
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Review
#684170 Review #684170 is a subjective opinion of poster.
Service
Top3 Media Web Design Service
Reason of review
Bad quality

Contact Top3 Media Customer Service

Mailing Address:
390 Havelock Road, #08-01 King's Centre
Singapore, 169662
Phone:
+656 733 1231
All Top3 Media Contacts

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